SureStay by Best Western Charlotte Matthews | Hotel in Matthews

| 6.7 (373 Reviews) |  1 Bathroom  12 Guests
East Forest Hotel | SureStay by Best Western Charlotte Matthews

Hotel in East Forest, Matthews

Located in Matthews and with Pebble Creek Golf Course reachable within 7 miles, SureStay by Best Western Charlotte Matthews provides express check-in and check-out, non-smoking rooms, a fitness center, free WiFi throughout the property and a shared lounge. This 3-star hotel offers a 24-hour front desk and an ATM. Mint Museum of Art is 8 miles from the hotel and SouthPark is 8.3 miles away. At the hotel, all rooms are equipped with a desk. All guest rooms will provide guests with a fridge. Guests at SureStay by Best Western Charlotte Matthews will be able to enjoy activities in and around Matthews, like cycling. A business center and vending machines with snacks and drinks are available on site at the accommodation. Spectrum Center is 9.2 miles from SureStay by Best Western Charlotte Matthews, while Freedom Park is 9.3 miles away. Charlotte Douglas International Airport is 14 miles from the property.

SureStay by Best Western Charlotte Matthews is located in Matthews.

This 93 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Accessibility, Entertainment, and several others. This is a 3 star rated property and has over 373 reviews with the average score of 6.7 . Coming to Matthews and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 93 Bedrooms Hotel if you want to learn more about this place in Matthews. These details are authentic, as they are provided by our partner, booking.com.

This SureStay by Best Western Charlotte Matthews in Matthews is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay by Best Western Charlotte Matthews”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking on site
  • Parking
  • Free parking
Activities
  • Live music/Performance
  • Live sports events (broadcast)
  • Tour or class about local culture
  • Fitness center
  • Stand-up comedy
  • Cycling
  • Hiking
  • Horseback riding
  • Canoeing
  • Windsurfing
  • Fishing
Entertainment
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Wifi in all areas
  • Designated smoking area
  • Heating
  • Non-smoking rooms
  • Safe
Guest Services
  • Dry cleaning
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Shared lounge/TV area
  • Daily housekeeping
  • 24-hour front desk
  • ATM on site
  • Fax/Photocopying
  • Express check-in/out
  • Business center
  • Laundry
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • CCTV outside property
  • Key card access
  • Fire extinguishers
  • CCTV in common areas
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.07
Location:
7.8
Staff:
7.79
Facilities:
6.88
Comfort:
7.03
Cleanliness:
7.13
Ezequiel
Oct 31, 2025 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Room with Sofa Bed - Non-Smoking
Room Type: Quad
1 King bed(s) Bed
1 Sofa bed Bed

Kitchen

Refrigerator, Microwave

Living Area

Desk

Bathroom

Toilet paper
King Room - Non-Smoking
Room Type: Double
1 King bed(s) Bed

Kitchen

Refrigerator, Microwave

Living Area

Desk

Bathroom

Toilet paper
Double Room with Two Double Beds - Non-Smoking
Room Type: Quad
2 Full bed(s) Bed

Kitchen

Refrigerator, Microwave

Living Area

Desk

Bathroom

Toilet paper
King Room with Bath Tub - Disability Access/Non-Smoking
Room Type: Double
1 King bed(s) Bed

Media & Technology

Cable channels, Telephone

Bathroom

Hairdryer, Toilet paper, Free toiletries

Kitchen

Refrigerator, Microwave

Living Area

Desk

General

Ironing facilities

Internet

Wireless internet

Bedroom

Wardrobe or closet
Check Hotel Availability
Nightly rates from:
USD US $94
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