Birch Hill Suites Kansas City – Independence | Hotel in Independence
Hotel
5.8
(1013 Reviews) |
1 Bathroom
Available rates:
Hotel in Independence
Suburban hotel in Independence with free parking This smoke-free hotel features coffee/tea in a common area, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Birch Hill Suites Kansas City – Independence offers 120 accommodations, which are accessible via exterior corridors. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.
32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
Check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet deposit: usd 75 per stay pet fee: usd 10 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 35 lbs per pet) pets allowed for an extra charge of usd 10 per pet, per day, plus a deposit of usd 75 per stay service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property’s full housekeeping service is provided every 14 days. partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. additional housekeeping is available for the listed fee amount per requested service.
Reviews
Jennifer
Aug 11, 2025 06:07:33 AM
Review Score:
4
Summary: You get what you pay for! Upon check-in the office smelled like weed. I booked a double room and we got a single, the table that should have been in the room in the kitchenette area was gone and a queen bed was in the middle of the floor. Bathroom floor was in bad shape. The room had been painted to make it appear 'fresh'. There were many long term guests wondering the parking lot, sitting out in front of their rooms. Would not recommend at all. Very disappointed, our room looked NOTHING like the pics online.
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Reviews
Jennifer
Aug 11, 2025 06:07:33 AM
Review Score:
4
Summary: You get what you pay for! Upon check-in the office smelled like weed. I booked a double room and we got a single, the table that should have been in the room in the kitchenette area was gone and a queen bed was in the middle of the floor. Bathroom floor was in bad shape. The room had been painted to make it appear 'fresh'. There were many long term guests wondering the parking lot, sitting out in front of their rooms. Would not recommend at all. Very disappointed, our room looked NOTHING like the pics online.
Rebecca
Jul 14, 2025 08:26:39 PM
Review Score:
4
Summary: I arrived late in the evening and was truly exhausted and just wanted a shower and sleep. The young lady who checked me in was very nice … sorry I didn’t catch her name. I was on the 3rd floor and the elevator was old and creaky and I definitely was concerned about safety. I got to the room and it barely looked anything like the pictures. Kinda reminded me of college dorm first day. The were no pretty bedspreads or soft lighting as pictured. I went to take a shower and the lack of water pressure coupled with the mystery of how to find the hot water left much to the imagination. There were weird stains on the shower curtain that weren’t visible until you were in the shower.
They give you one (Bath towel) 2 wash cloths and a floor mat. There are also 2 slivers of soap nicely packaged so you don’t think it’s already been used. There was dust and cobwebs in most corners.
I kept thinking you just need to sleep here.
I figured I could watch a little TV which is when I noticed there was no remote. No I didn’t bother getting dressed to ride the death elevator to go report it.
The blanket on the bed was barely thicker than the sheet but at least it was clean and the bed was comfortable and the AC worked. I made mention to the desk agent when I checked out about the TV remote being absent and she was like “you could have come back down”
Laurann
Jun 25, 2025 11:01:49 PM
Review Score:
4
Summary: The elevator is really questionable , it said. No smoking on property an yet i had to wait on desk clerk to come in from smoking in front of building just a very uncomfortable setting
Paul
Jun 23, 2025 03:30:04 AM
Review Score:
6
Summary: Was ok at best
Ryleigh
Jun 23, 2025 12:40:47 AM
Review Score:
4
Summary: It wasn’t great. Only one lamp in the room, overhead light didnt work. Lots of mold. The shower wall was broken. Smelled like cigarettes and the sheets had burn marks in them. Only one chair for the small table and all of it was dirty.
Scott
Jun 21, 2025 06:45:47 AM
Review Score:
10
Summary: Staff was great and made it easy at check in and place overall is clean and comfortable.
William
Jun 13, 2025 05:38:32 AM
Review Score:
8
Summary: The rooms were clean. However, the grounds were always in need of cleaning. There was a lot of cigarette smoke I had to walk through at times to get to my room.
The elevator worked just fine. For the price and I would definitely stay again.