Aluna Resort Tulum | Hotel in Tulum

| 9.0 (339 Reviews) |  1 Bathroom
Zama Hotel | Aluna Resort Tulum

Hotel in Zama, Tulum

2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Aluna Resort Tulum offers 78 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include slippers and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 390 for adults and mxn 195 for children late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets stay free

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Melissa
Mar 27, 2026 11:41:32 PM
Review Score:   10
Summary: Incredible service from the staff. Great room and pools were lovely. Restaurant had great food!
See All Reviews

FAQ's

Is this Aluna Resort Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Aluna Resort Tulum have a swimming pool?

Yes, this Aluna Resort Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aluna Resort Tulum?

Best-rates for the Aluna Resort Tulum starts from $206 per night with includes Spa, Bar, Guest Services, Balcony/Terrace, Toiletries, Pool, Sports/Activities, Entertainment, Breakfast, Internet, Air Conditioner, TV, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Restaurant, Child Friendly, Parking, Accessibility, Security/Safety, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aluna Resort Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aluna Resort Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aluna Resort Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aluna Resort Tulum?

Based on the information reported by the owner or manager, the Aluna Resort Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aluna Resort Tulum?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD206
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